Work Details
- Profession: Restaurant Manager
- Salary Expectation: Rs. 60000
- Experience: Fresher
- Education:BHM (Hotel Management)
- About Myself: Restaurant Manager– Moai Kitchen | Apr 2025– Present • Oversee end-to-end restaurant operations including FOH, BOH coordination, and service execution. • Ensure consistent guest satisfaction through quality control, service standards, and personalized dining experiences. • Lead, train, and motivate staff to meet hospitality and hygiene benchmarks. • Optimize kitchen and service workflows to improve speed, accuracy, and efficiency. • Support brand positioning through engaging customer interactions and content-driven storytelling. Outlet Supervisor– Ramee Group | Mar 2024–Apr2025 • Supervised daily outlet operations ensuring compliance with brand standards and SOPs. • Managedstaff scheduling, shift coordination, and on-floor supervision. • Handled guest feedback, complaints, and service recovery. • Assisted in inventory control, cost monitoring, and vendor coordination. Floor Manager– TheNewAgeHospitality | Jun 2023– Feb2024 • Managedfloor operations during peak service hours. • Ensured smooth guest flow, table management, and service quality. • Coordinated between service staff and kitchen teams to maintain efficiency. Assistant Restaurant Manager– Balos Beachside Bar & Grill | Jul 2022– Jun 2023 • Assisted in managing restaurant operations, staff supervision, and service quality. • Supported cost control, inventory management, and vendor follow-ups. • Ensured adherence to hygiene, safety, and brand service standards. Senior Associate– Amazon | Jul 2021– Sep 2022 • Delivered high-quality customer support in a fast-paced global environment. • Maintained performance metrics related to quality, productivity, and customer satisfaction. ERC–Amazon|Oct2020–Apr2021 • Handled employee support queries and internal service requests. • Ensured policy compliance and accurate resolution within SLA timelines. Account Manager– Encore Capital Group | Jan 2018– Jan 2020 • Managedclient accounts and maintained long-term customer relationships. • Negotiated payment solutions and ensured compliance with company policies. Inside Sales Representative– Dell Technologies | Oct 2016– Feb 2017 • Managedinboundandoutboundsales interactions. • Assisted customers with product selection and solutions. Customer Service Representative– Sitel Group | Oct 2015– Oct 2016 • Delivered customer support for international clients. • Resolved queries while maintaining service quality standards. Fraud Specialist– GE Capital | Nov 2014– Oct 2015 • Investigated and resolved fraud-related cases. • Ensured regulatory compliance and risk mitigation
