Work Details
- Profession: Receptionist
- Salary Expectation: Rs. 20000
- Experience: 4 Years
- Education:HSC (12th Pass)
- About Myself: Front office reception Abhishek Ramesh Manotra 7378514525 abhishekmanotra4525@gmail.com SKILLS Fast learner Good team player Handle the situation Tackle to guest EXPERIENCE 19/09/2018-22/11/2019 Front desk reception 15/03/2020-05/04/2023 SEALS EXCUTIVE 12/05/2023-09/12/2024 Front office receptionist 12/05/2023-09/12/2024 Front office receptionist Nighoj 09/01/2025-22/02/2025 Reception manager 03/03/2025-18/05/2025 Manager Pushpa resort Shirdi (Deas software 0.2) BIZHUB FINOSTA MULTISERVICES SHIRDI Team management HOTEL SAI BABA INTERNATIONAL SHIRDI SBIH & DNC Group's of hotel Ezee software SAI DHARAM PALACE NIGOJ SHIH & DNC Group's of hotel (Ezee software) HOTEL INDORE PALACE SHIRDI Restaurant management & front office (Tosskey software) HOTEL VEER SAI Hotel all operations managemant Work with (Mention software) EDUCATION Degree SSC 12 HSC University/Board Percentage/CGPA Year of passing St John's school rahata 79 2017 ADDITIONAL PERSONAL INFO MG PATIL COLLEGE NIGHOJ 67 2010 Acdress Shirdi baba palane kalikanager 423109 Languages English telgu Hindi Marathi Date of Birth 10/04/2001 Nationality INDIAN Religion Gender CHRISTIN Male CHIEVES SUMMARY Highly motivated customer-dening Front Desk Receptionist with over 2 years of experience in the hospitality industry. Proven track record in providing exceptional quest servica, managing reservations, resolving inquines and complaints. Strong communication skils and fluency in English and Spanish. Recognized for implementing a successful guest loyalty program and achieving high guest satisfaction scores. A proactive probiern-solver with attention to detail an Land a passion for dadivaring unforgettable experiences. Dommitted to contributing to the success of your mless stay for every guest STRENGTHS Exceptional Communication S Skille Excelent verbal and written communication skills, allowing me to effecthely interact with quests and address their needs. Proactive Problem Solver Adept at identifying and resolving issues before they escariate, resulting in improved guest experierices and satisfaction. "Detail-Oriented Keen attention to reservations, and payment pronessing EXPERIENCE Front Desk Receptionist HOTEL SAI BABA INTERNATIONAL Manages ged front desk operations ensuring optimal customer service and guast satisfaction. Greeted guesta, processed check d check outs. died reservations. Handled guest requests and resolved issues in a timely Collaborated with housekeeping and mintenance teams to ensure smooth operations Resulting in a 15% increase in positive guest feedback. Provicied exceptional customer service by assisting guests with inquiries and resolving issues Managed room reservations, check-ins, and check outs using hotel software Maintained accurate records of quest information and payment details Collaborated with housekeeping and address guest coricems ensure guest satisfaction NTERESTS 1-Reservation 2- Registration 3- Room and Rate assignment 4- Guest service 5-Room status 6 Maintenance and Settlement of quest accounts 7- Creation of quest history records The front office develope and maintains a comprehensive data base of guest information, coordinate quest service, and ensure quest satisfaction Large hotel organize the front office according to function, with different employees handling separate are Outline rep onships 2. Responsibilities 3. Working conditions & Equipment and ateriais to be used 5. Other important information specific to the place of employees DECLARATION & SIGN hereby declare that all the above information is true to best of my knowledge
