Work Details
- Profession: Operational Manager
- Salary Expectation: Rs. 50000
- Experience: 8 Years
- About Myself: OPERATION MANAGER | SHIVALIK VALLEY RESORT • Managed end-to-end resort operations including Front Office, Housekeeping, F&B, and Maintenance • Led and trained a team of 40+ staff members across all departments • Ensured exceptional guest satisfaction by handling VIP guests and resolving complaints • Monitored daily revenue, occupancy, and expenses to achieve budget targets • Managed vendor relationships, negotiated contracts, and controlled inventory costs • Developed and implemented SOPs to standardize service delivery and improve efficiency • Coordinated with Sales & Marketing to drive occupancy and promote resort packages • Ensured compliance with hotel policies, safety standards, and hygiene protocols