Work Details
- Profession: Front Office Supervisor
- Salary Expectation: Rs. 35000
- Experience: 11 Years
- Education:Graduated
- About Myself: Front Office Associate – Elysian Boutique Stays, Havelock Island Jan 2023 – Present Responsible for guest check-in/check-out, handling guest inquiries, and ensuring a seamless hospitality experience. Managed online reservations through OTA platforms like Booking.com, Agoda, and Expedia. Coordinated with housekeeping and F&B departments to maintain guest satisfaction. Handled billing, room assignments, and daily reports using hotel management software. Guest Service Associate – Ocean Pearl Resort, Port Blair Jun 2021 – Dec 2022 Assisted guests with reservations, special requests, and travel guidance. Maintained smooth communication between guests and departments for efficient service delivery. Handled guest feedback and ensured timely resolution of concerns. Front Desk Trainee – Coral View Inn, Neil Island Jan 2020 – May 2021 Supported front desk operations including guest registration and room allocation. Learned property management systems and hospitality standards. Gained practical experience in guest relations and concierge services.
