Work Details
- Profession: Front Office Associate
- Salary Expectation: Rs. 20000
- Experience: 3 Years
- Education:BHM (Hotel Management)
- About Myself: Senior Front Office Associate Hotel signature inn Nagpur | Nagpur, Maharashtra Full-time July 2024 to December 2025 • Greet and welcome visitors in a professional manner. • Guest check-in & check-out. • Managed reservations with email and whatsapp booking confirmation. • Answer, incoming phone calls. • Handle incoming and outgoing mail. • Maintain a clean and organized reception area. • Coordinate with different departments as required. • Handle basic customer inquiries and provide accurate information. Senior Front Office Associate Magnus Star Residency Hotels & Apartments | Pune, Maharashtra Full-time July 2023 to June 2024 • Geust check-in & check-out. • Reservations. • Booking online & offline (walk in). • Solving Guest Complaints. • Managed overbooking. Front Office Associate 7 Apple resort Lonavala | Lonavale, Maharashtra Full-time May 2022 to June 2023 • Check-in & check-out. • Reservations. • Booking online & offline(walk in). • Night audits. • Using Winhms software. Guest Room Attendant Magnus Star Residency Hotels & Apartments | Pune, Maharashtra Full-time November 2018 to December 2019 • Guest room attendant. • Room cleaning. • Room checking. • Solving Guest complaint. Trainee housekeeping & front office department Serenity resort Lonavala | Lonavale, Maharashtra Internship October 2017 to November 2018 • Room attendant. • Guest check-in & check-out. • Solving Guest Complain