Work Details
- Profession: Front Desk Executive
- Salary Expectation: Rs. 20000
- Experience: 2 Years
- About Myself: PROFESSIONAL EXPERIENCE Front Office Executive The Indies 365 Hotels, Bengaluru March 2026 – Present Key Responsibilities • Managing end-to-end Front Office operations, including guest check-in/check-out, reservations, room allocation, billing, and guest relations. • Working extensively with WIN Cloud PMS for reservations, room inventory, guest profiles, billing, and daily operational reports. • Handling Front Office cash operations, including cash collections, shift cash reconciliation, cash handover, and maintaining accurate financial records. • Coordinating with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth hotel operations and excellent guest service. • Resolving guest concerns, complaints, and special requests promptly and professionally. • Preparing daily operational reports and maintaining Front Office documentation. • Supervising Front Office associates and ensuring efficient day-to-day operations. • Independently managing complete Front Office operations in the absence of the Front Office Manager, including team supervision, operational decision-making, and maintaining hotel service standards. Senior Front Office Associate Trishvam Symphony – Luxury Hillside Resort, Krishnagiri July 2025 – February 2026 Key Responsibilities • Managed daily Front Office operations, including reservations, guest check-in/check-out, billing, and guest relations. • Delivered exceptional guest service to enhance customer satisfaction and overall guest experience. +91 92827 31173 • Worked extensively with Cloud Hotelier PMS for reservations, room inventory management, billing, and operational reporting. • Coordinated with Housekeeping, Maintenance, and other departments to ensure seamless hotel operations. • Handled guest inquiries, complaints, and special requests with professionalism and efficiency. • Maintained operational reports, Front Office documentation, and guest records. Front Office GSA Daiwik Hotel, Rameshwaram August 2024 – July 2025 Key Responsibilities • Welcomed guests and efficiently managed check-in and check-out procedures. • Handled reservations, room allocation, and guest inquiries. • Coordinated with Housekeeping and other departments to ensure smooth daily operations. • Processed guest billing, payments, and invoice-related queries. • Responded promptly to phone calls, emails, and guest requests. • Delivered excellent customer service while ensuring high levels of guest satisfaction.