We require Front Desk Executive for our Hotel (Ambience Group Of Hotels) located at Pune,Maharashtra. If you are interested in this job please click on apply button. We will check your profile and contact you at the earliest.
Job Description:
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To welcome guests.To ensure that guests receive high quality service.To promote loyalty amongst a broad range of customers.Must be fluent in English.Should be smart enough to handle Guest's request and complaints.
Job profile:Duties and Responsibilities:
• Assist in the organization of all Front Desk staff for all pre season duties.• Collect and make initial count of Front Desk floats.• Any other reasonable request was made by a ManagerFront Desk.• Oversee daily Front Desk duties and activities.• Supervise Front Desk staff, and Bellmen.• Assist with scheduling of Front Desk staff.• Troubleshoot all guest issues and problems.• Determine and process all guest compensation issues.• Assist with Direct, Group Guest Check In and Check Out and ensure all correct procedures are followed.• Assist with making walk in direct reservations.• Ensure high level of customer service is maintained at all times by all Front Desk staff.• Assist guests with all questions and reasonable requests.
Female Candidate apply only.
Work Details
- Salary Offering: Rs.15000 -18000
- Experience: 2 Years
Facilities:
Address
Ambience Group Of Hotels (Hotel),
Kaspte wasti road,Pune-Maharashtra
Keyword Skills
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