Work Details
- Profession: Operational Manager
- Salary Expectation: Rs. 25000
- Experience: 5 Years
- About Myself: Operations Manager, Siyesta Hospitality, Mumbai March 2025 – Present Spearhead strategic policy development to enhance customer satisfaction and drive profitability. Oversee daily operations, ensuring consistent quality and exceptional service delivery. Manage inventory and develop dynamic, customer-aligned menus to boost revenue. Ensure compliance with health and safety standards, elevating the overall customer experience. Store Manager, Mrs. Bectors Food Specialities Ltd. (Cremica and English Oven), Surat June 2023 – January 2025 Managed daily café operations, maintaining high standards of service and customer satisfaction. Developed and implemented operational policies to improve efficiency and profitability. Monitored inventory, minimized waste, and optimized cost control measures. Addressed customer feedback and resolved complaints promptly to enhance guest experience. Created and updated seasonal menus to align with customer preferences and profitability goals. Kitchen Manager, The Burger Company, Surat 2020 – May 2023 Led and trained kitchen staff to ensure consistent food quality and presentation. Controlled inventory, reduced waste, and optimized food costs to improve profitability. Ensured compliance with food safety regulations, maintaining a sanitary kitchen environment. Collaborated with front-of-house staff to streamline service and enhance customer satisfaction. Supervised food preparation to maintain consistency with established quality standards.
