We require Guest Relation Executive for our Other (Dazzles - Studio) located at Bangalore/ Bengaluru,Karnataka. If you are interested in this job please click on apply button. We will check your profile and contact you at the earliest.
Job Description:
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Role Overview
The Guest Relations Executive is responsible for managing overall guest experience and supporting smooth floor operations within a luxury fashion retail store. The role focuses on hospitality standards, guest coordination, ambience management, and ensuring seamless communication between departments to deliver a premium customer experience.
Key Responsibilities
* Welcome guests professionally and ensure a smooth experience from entry to exit.
* Coordinate guest flow, waiting areas, and floor movement to maintain operational efficiency.
* Guide guests to relevant sections, counters, or team members based on their requirements.
* Maintain store ambience standards including cleanliness, music, aroma, temperature, and presentation.
* Coordinate effectively with Sales, Admin, Housekeeping, and Security teams for smooth day-to-day operations.
* Monitor guest concerns, waiting time, and service quality, ensuring timely resolution and escalation when required.
* Support crowd management during peak hours, events, and high footfall periods.
* Share operational updates, guest feedback, and floor observations with the management team.
* Ensure professional grooming, communication, behaviour, and brand representation at all times.
Skills & Competencies
* Strong communication and interpersonal skills
* Guest handling and hospitality mindset
* Floor coordination and operational awareness
* Problem-solving and quick decision-making
* Team collaboration and coordination
* Professional presentation and conduct
* Ability to work efficiently under pressure
Work Details
- Salary Offering: Rs.20000 -25000
- Experience: Fresher
Facilities:
Address
Dazzles - Studio (Other),
507, Marenahalli Rd, 5th Block, TMC Layout, 5th Block, Jayanagar, Bengaluru, Karnataka 560041, India,Bangalore/ Bengaluru-Karnataka
Keyword Skills
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