24458 Job for Front Office Associate
Coral Reef Resort & Hotel (Beach Resort)
Port Blair-Andaman and Nicobar Islands
24458 We require Front Office Associate for our Beach Resort (Coral Reef Resort & Hotel) located at Port Blair,Andaman and Nicobar Islands. If you are interested in this job please click on apply button. We will check your profile and contact you at the earliest.
Job Description:
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Guest Check-In and Check-Out: Greet guests warmly upon arrival, assist with the check-in process, verify reservation details, and provide room keys. During check-out, process payments, handle any outstanding balances, and ensure guests have a pleasant departure experience.
Reservation Management: Manage guest reservations, ensuring accuracy in booking details, room types, and guest preferences. Respond to reservation inquiries via phone, email, or in-person and provide information about room availability and rates.
Customer Service: Address guest inquiries, requests, and complaints promptly and professionally, aiming to exceed their expectations. Act as a point of contact for guests, providing information about the resort's amenities, services, and local attractions.
Telephone Operations: Handle incoming calls, transfer calls to appropriate departments, take messages accurately, and provide information to callers as required.
Cash Handling: Process payments, handle cash transactions, and maintain an organized and balanced cash drawer. Adhere to resort policies and procedures regarding financial transactions.
Guest Service Coordination: Coordinate guest services, such as arranging transportation, making restaurant reservations, and assisting with special requests to enhance the guest experience.
Administrative Support: Assist with administrative tasks, including guest registration forms, data entry, filing, and ensuring accurate record-keeping.
Safety and Security: Maintain a secure and safe environment by monitoring guest access, following security procedures, and reporting any suspicious activities or incidents to management.
Collaboration: Collaborate with other resort departments, such as housekeeping and maintenance, to ensure smooth operations and guest satisfaction.
Work Details
- Salary Offering: Rs.10000 -20000
- Experience: 2 Years
Facilities:
- Food
- Uniform
- Staff Room
- Service Charge
Address
Coral Reef Resort & Hotel (Beach Resort),
No.5, Vijaynagar, Havelock Islands, Andaman & Nicobar Islands,Port Blair-Andaman and Nicobar Islands
Keyword Skills
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